Inaction , the server is like, but Admins and GM at people care

Could you tell me please ? why is the server admin only can that be put in jail , and to solve the game time he can’t , please I have a char with the name BigBassBomb, calling for help admin or GM, but they don’t come for 2 weeks , what can I do ? a new hero pump ? I need char BigBassbomb that would have removed restrictions on the conversation, that I could in the world of Ultima to chat, I the Bank can not open , write to another player, take action please for what they put me in jail I did not understand, but Oh well I know here people care but Oh well, I’m used to , I can live with that, but please remove the tick squelched with the player BigBassBomb, the restriction on communication that I could play.